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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

Faster to Disaster

10/3/2024 (Permalink)

Green sign reading Faster to Any Disaster Our 1-4-8 Response means we are Faster to any Disaster!

“How fast can you get here?!”
That is one of the most popular questions we get asked as an emergency response company. Often the customer who is calling is distraught, in a panic, and the most important thing that they want to know is how fast we can be there to help them in their time of need.  SERVPRO® has a reputation for being the fastest restoration company in the industry. We have set the bar higher than any other restoration company nationwide when it comes to responding to disasters and emergencies.

SERVPRO has a 1-4-8 Service Response Rule:

1- Within one hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service.

4- Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary).

8- Within eight business hours of on-site arrival a verbal briefing of the scope will be communicated to the appropriate person.

Time is of the essence when it comes to preventing further losses in an emergency situation – maybe you need an EMS Board Up to protect the contents and interior of your home/building until a proper investigation can be conducted, or we need to get the Dehumidifiers set up ASAP to prevent mold growth after a water loss. Let’s face it, when you are standing in the middle of your living room and it’s raining indoors due to an overflowed tub upstairs or a broken pipe, you aren’t worried about much else but getting your home or business stabilized as soon as possible. So if you need fast response and trained professionals in hurry, call SERVPRO Team McGinnis. We can get you back to preloss condition quickly, and make it "Like it never even happened."  Call us today at 541-745-2097.

What SERVPRO® Stands For

5/14/2024 (Permalink)

a neon sign against a black background that reads " SERVPRO 24/7" SERVPRO® Employees are here to help 24/7

SERVPRO® stands for many different things, and it makes us very happy to be able to serve our community with all their restoration needs. SERVPRO works to help people restore their damages and make the restoration process as smooth as possible. We will make your home safe for you and your whole family.
SERVPRO Team McGinnis is all about serving our community and serving people; we want to be a resource, and to be helpful to others. That is why we do business, and the WHY we do business is the most important thing, in our minds. So, obviously people know what we do, but we want to be out in our Community. We want to be involved and to be there when people need assistance. That is our number one focus, our number one mission: to serve the people of our Community in their time of need and help restore peace of mind.
If you need help restoring damage in your home or business, call SERVPRO today. We specialize in water, fire, biohazard, mold and so much more. We always want you to be happy with the job we do for you.


Rely on the professionals at SERVPRO Team McGinnis to make it ”Like it never even happened.” If you have any questions please call 541-745-2097

Board-Ups

5/8/2024 (Permalink)

a restaurant dining room with a broken out window and debris everywhere When your place of business suffers a loss, even due to Vandalism, SERVPRO® is here to help!

Did you know that SERVPRO® will perform board-ups when necessary?

SERVPRO® answered the call of a vandalism disaster to a local Oregon business before dawn early one fall morning. Upon arrival our team inspected the damage; glass and metal debris both inside and outside of the building. The team got to work right away, safely removing the glass pieces in order to have a safe work area. Some tables and chairs sustained damage as well, but thankfully no one was hurt. 

After our team was able to remove all the unsafe materials, they then went and got the needed materials to perform a board-up. This service helped the tenants to be at ease knowing their property would not endure further damage.  Board-ups help prevent further damages by preventing people from entering the property, helps keep animals, as well as rain and other external debris out.  They also help protect the homeowner from trespassers, who may vandal, steal or even injure themselves accidentally. Did you know that even if someone trespasses your damaged property, they can sue you if they get hurt in the process of their trespassing?? Board-ups are a service highly recommended by most insurance companies as a 1st step in many disasters, to protect property owners, as well as the property itself.

After suffering damage to your home or business property SERVPRO® will be on scene to clean-up, board-up and restore the damage. It is just one of the m services we can provide for your family or business. Call us today at 541-745-2097

Count on SERVPRO® to help you in your time of need

2/20/2024 (Permalink)

2 hands reaching for eachother inside of a red heart SERVPRO® has the Heart to Help!

The professionals here at SERVPRO® work on the firm mindset of "Here to Help"! This is why people continue to trust SERVPRO® Franchises to take care of their most prized possessions and investments, their home and businesses. 

We strive to make sure that our crew, production managers and all that are part of the SERVPRO® Franchise trained to have the heart to help and excel in their line of work. 

Our team members are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, we offer continuing education classes for all agents and property managers to learn more about our services. 

As a 24/7 365 days a week service provider we are always ready to assist in you fire, water, mold, biohazard or reconstruction needs. 

This is why people continue to choose SERVPRO®! Call us today at 541-745-2097

SERVPRO® for all your emergency needs

10/9/2023 (Permalink)

24/7 Neon Sign We are here 24/7 for all your emergency needs!

SERVPRO® was first founded in 1969, and quickly expanded into more than 1,600 franchises
nationwide. With over 45 years of experience in cleanup and restoration, our track
record has earned us the trust of the insurance industry and countless business and homeowners. No matter the size of the job, our trained professionals will be there to restore your property to its original state, “Like it never even happened.” SERVPRO® is available 24 hours a day, 365 days a years for all your emergency needs.
- Fire, Smoke and Soot
- Water Removal and Dehumidification
- Mold Mitigation and Remediation
- Catastrophic Storm Response
- Move Outs and Contents Restoration
- Document Drying
- Electronics and Equipment
- Contents Claim Inventory Service
- Air Ducts and HVAC
- Biohazard, Crime Scene and Vandalism
- Carpet, Upholstery, Drapes and Blinds
- Ceilings, Walls and Hard Floors
- Deodorization
Call SERVPRO® today at 541-745-2097!

SERVPRO sees the job through

7/5/2023 (Permalink)

Construction Crew SERVPRO of Benton & Linn County can see your job from start to finish, with our own inhouse Construction Crew!

Did you know that Benton/Linn County SERVPRO® has an in house construction company? Well we do! When you chose to have SERVPRO come, and work on your home or business we are able to finish the job completely.   You don’t have to worry about finding another company to finish the repairs. Our construction crew is made up of two project managers, three carpenter teams, and a painting crew.  They are extremely talented and hard working.  Our project managers work with the insurance company to ensure the job is being done to insurance standards, and to what the customer wants.  Our mission is to make this situation the easiest we can on the customer, and make sure they are happy with the work that was performed on their home or business.

Kitchen Leak? Call SERVPRO!

5/4/2023 (Permalink)

Dealing with a kitchen leak can be a frustrating and stressful experience. Water damage can cause structural damage to your home, lead to mold growth, and even impact your health. If you are in need of assistance with a kitchen leak, you may be wondering which restoration company to choose. One excellent option is SERVPRO. 

One of the most critical factors when it comes to water damage restoration is response time. The longer you wait to address the issue, the more damage can occur. SERVPRO understands the importance of rapid response time. They offer 24/7 emergency service, so you can rest assured that help will be on the way when you need it most.

SERVPRO has the experience and expertise necessary to handle any size disaster, including kitchen leaks. They use advanced equipment and techniques to quickly and efficiently restore your home to its pre-damage condition.

When it comes to water damage restoration, there is more to consider than just drying out the affected area. SERVPRO offers comprehensive services to ensure that every aspect of the restoration process is taken care of. They can handle everything from water extraction to mold remediation and even reconstruction if necessary.

SERVPRO has a proven track record of success. They have restored countless homes and businesses that have suffered from water damage, including kitchen leaks. You can trust that they will do everything in their power to get your home back to normal as quickly as possible.

Finally, SERVPRO is known for providing excellent customer service. They understand that dealing with water damage can be a stressful and overwhelming experience. They will work closely with you every step of the way to ensure that your questions are answered and that you are satisfied with the restoration process.

Contact SERVPRO today to learn more about how they can help you get your home back to normal after a kitchen leak.

Why Choose SERVPRO for General Cleaning: Experience, Expertise, and Comprehensive Solutions

5/4/2023 (Permalink)

Maintaining a clean and healthy environment is important for both residential and commercial spaces. A clean environment not only enhances the aesthetic appeal of a space but also keeps the inhabitants safe from various health hazards. When it comes to professional cleaning services, SERVPRO is a name that has been providing top-notch services for more than 50 years.

  1. Experience and Expertise: SERVPRO has been in the cleaning business for over 50 years, and during this time, they have gained extensive experience in handling all types of cleaning needs. They have a team of experts who have undergone rigorous training to ensure that they provide the best cleaning services to their clients. The company is equipped with the latest technology, tools, and cleaning products to ensure that their clients receive high-quality cleaning services.

  2. Comprehensive Cleaning Solutions: SERVPRO offers a wide range of cleaning services, including carpet cleaning, upholstery cleaning, air duct cleaning, tile and grout cleaning, and more. They also provide emergency cleaning services to handle unexpected situations such as water damage, fire damage, and mold remediation. Their comprehensive cleaning solutions ensure that their clients receive all the cleaning services they need from one reliable source.

  3. Customizable Cleaning Plans: Every client has different cleaning needs, and SERVPRO understands this. They offer customizable cleaning plans to meet the unique needs of each client. Their team of experts will work with the client to develop a plan that fits their specific requirements and budget.

  4. High-Quality Standards: SERVPRO follows strict quality standards in all their cleaning services. They use only the best cleaning products and techniques to ensure that their clients receive high-quality cleaning services. Their attention to detail ensures that no corner is left uncleaned, and every surface is thoroughly cleaned.

  5. Green Cleaning: SERVPRO is committed to using environmentally friendly cleaning products and techniques. They use products that are safe for the environment and do not pose a threat to human health. Their green cleaning solutions ensure that the clients' spaces are not only clean but also safe for the inhabitants and the environment.

SERVPRO is a reliable and trustworthy choice for general cleaning services. Their extensive experience, comprehensive cleaning solutions, customizable plans, high-quality standards, and green cleaning solutions make them stand out from the competition. So, if you are looking for a professional cleaning service provider, SERVPRO should be your top choice. 

Why Choose SERVPRO?

5/3/2023 (Permalink)

LOGO Choose SERVPRO!

As a new employee at SERVPRO, I am proud to be a part of a company that provides top-notch services when it comes to restoration and cleaning. We specialize in disaster recovery services such as water damage restoration, fire damage restoration, and biohazard cleanup. Our commitment to quality collaboration, being a family-owned business, and providing great benefits make SERVPRO the go-to company when it comes to disaster recovery.

At SERVPRO, we believe in teamwork, and that is why we work closely with our clients to ensure that their needs are met. We have a team of highly trained professionals who work tirelessly to ensure that every job is done to perfection. We have state-of-the-art equipment that ensures efficient and effective cleanup, restoration, and repair. We are committed to providing our clients with the highest quality services, and we achieve this by working tirelessly to restore your livelihood like the disaster never happened.

At SERVPRO, we believe that our employees are our greatest asset, and that is why we provide them with great benefits. We offer dental, medical, and vision benefits to our employees, ensuring that their health needs are taken care of. We also provide our employees with opportunities for growth and development through training and career advancement programs. Our employees are an integral part of our success, and we strive to create a work environment that is supportive and fulfilling.

SERVPRO is the best company to work with in the event of a disaster involving water, fire, and biohazards. Our commitment to quality collaboration, being a family-owned business, and providing great benefits to our employees make us stand out from the rest. We believe in treating every client like family, and that is why we go above and beyond to ensure that every job is done to perfection. Contact us today to learn more about our services and how we can help you in the event of a disaster.

Why SERVPRO? We answer our Phone!

2/22/2023 (Permalink)

Where has customer service gone? SERVPRO has never lost it.

Do you ever feel like customer service is a dying art? I’m not just talking about waiting on the phone for 45 minutes trying to get through the “automated system” and talk to an actual human being, I’m talking about human interactions with businesses that make you want to return to that business and recommend that business to friends and family who inquire.

In the restoration industry, word of mouth and return customers mean the world to us. It’s not only the confidence in knowing that we cared for them the right way the first time, but it’s a customer entrusting us to care for them again…that is what really reassures us that we are doing a good job.

So, when did customer service start to be less important? When did people stop caring so much about the entire experience the customer is having and look at them as someone who they are obligated to “Take care of” or “Help” I think many customer service skills have become less important due to more and more interaction via the internet and remotely working.

At SERVPRO, we cannot do Fire Restoration, Water Restoration, Mold Remediation, and Bio-Hazard Clean-up from a remote location. We have had to stay front and center in people's lives, always, even though a pandemic. We are very much a hands-on company, both literally and figuratively.

What we hope to hear as a small business serving the Willamette Valley, is that our customers had a good experience with our services. Because when we come into a home or business that has experienced a loss, we want to leave our customers in a better mood than we found them in…at every single visit.

Heart to Help!

7/15/2022 (Permalink)

Image of a Heart We Have the Heart to Help!

SERVPRO representatives come from all types of back grounds, but all have the same focus on Why they choose SERVPRO and to work in this industry. They all have the heart to help.

What we do here at SERVPRO is more than restoring property damage. We assist our communities and work hand in hand with folks during their most tragic life happening event. 

Going through a major loss such as a house fire, back up of sewage, water loss or biohazard clean-up is a daunting process. Our team here at SERVPRO understands our expertise, the need of calmness and guidance. 

From commercial size scale of loss to the small leak in a home, all losses are the same to us.

When considering a mitigation company, choose SERVPRO, the folks with a heart to help!

Why SERVPRO is your best choice!

5/13/2022 (Permalink)

There is a reason that SERVPRO continually rates as the highest ranking restoration company in the nation. We are consistently elected the number one trusted restoration brand by consumers, and we pride ourselves on not only taking care of our customers, but taking care of our employees.

-We believe great customer service comes from happy employees. An employee that is unhappy at work, will not take as careful and caring steps during a disaster response.

-Making our workplace welcoming and fun is a top priority. SERVPRO wants to be a place that people want to work at, and can grow and achieve the success that they want at our company.

-Benefits and time off. SERVPRO offers both paid vacation, sick days, and offers medical and dental insurance coverage.

-We help people, every single day. Our company is best suited for those with a heart for service. We pride ourselves on the care and attention to detail with each loss we respond to.

-Learn valuable skills with on-the-job training. SERVPRO takes the time to train our technicians and employees so they feel confident in their skill set and have the correct methods to effectively handle a loss.

So whether you are someone with a heart of service, and you want to join a team that helps people every single day, or whether you are a property owner who has had a disaster strike their home or business, SERVPRO can help you find your way back to a fulfilling career, or a comfortable home.

Give us a call, we would love to be a part of your journey.

We are always open, always here to help, and always looking for fantastic people to work alongside us.

What Does SERVPRO Offer?

5/13/2022 (Permalink)

Let’s face it, this is an interesting line of work, Disaster Clean-Up & Restoration.

It’s not for everyone, squeezing into crawl spaces one day and responding to crime scene clean-ups the next.

I think the driving force for any employee who comes on at our franchises is an appreciation and drive for helping people.

Helping people is indeed something we do each and every single day at SERVPRO.

Also, the wide variety of services we specialize in can transfer across the board when it comes to this industry.

Someone may start at a water technician and find that they excel and enjoy being a part of the fire team more. We have employees find their passion in areas that they did not start in all the time.

In case you are curious about the kind of work we perform and the diverse services we are trained in, here is a list of our more common services:

-Water Mitigation

-Fire Restoration

-Mold Remediation

-Biohazard Clean-Up

-Crime Scene Clean-Up

-Carpet Cleaning

-Duct Cleaning

-Furniture & Contents Cleaning

-Document Drying, Recovery, and Restoration

-Reconstruction

-Complete Re-Builds

-Hazardous Materials Testing

-Commercial Large Loss

So if you are looking for a job that helps people each and every day consider joining our team of SERVPRO Heroes.

The Importance Of Locally Owned And Operated

5/3/2022 (Permalink)

As the months and years pass, many businesses here in Salem and Oregon are operated and owned by out of state investors. Many of the homes that are bought outright in cash are sold to California transplants. Our State is attracting more and more people who want to relocate here, our state is also one of the most heavily costly to live in due to people wanting to move here.

What is the importance of buying local and using local services? Have you ever wondered why the cost of goods is more costly at a small general store than at a local Walmart? This is due to the big corporate businesses like Walmart being able to buy in bulk for dirt cheap prices (because they are buying so much).

The difference between goods and services is that services tend to be along the same cost whether or not they are a large or small business. But using local services that are owned and operated within your area is highly beneficial and cost effective. Local vendors have more information on current conditions within your area, laws about services you are requesting, rules for planning the services, and locally specific management perspectives than that who are out of state owned or new to the industry. Using local vendors also helps support community within your area.

When we think about community we see small shops, banks, and grocery stores, where a mother of two can talk to Mr. Policemen on the corner, call him by name, and ask how his mother is? If you take away the local human community element…all you have is a big empty corporate suit selling you goods.

Our SERVPRO franchises have been locally owned since they were started. The family that owns this company still oversees operations and shows up to work each day.

The difference between a small business and a large business is that in a small business you can usually go to the owners office and knock and enter to ask a question. You can’t do that at Walmart.

We should love buying local and sourcing local goods and services. It builds your network, encourages strength in small businesses, and is beneficial to the dying art that is small business ownership.

Plus, if something comes up that you need help with, you can call and get an answer. Rather than speaking to someone overseas after being on hold for 15 minutes.

First Hand Reviews, Choose SERVPRO!

2/21/2022 (Permalink)

Stars, check boxes and a yellow check We aim for 5 stars!

Here at SERVPRO we take pride in our work. We have built a very knowledgeable and skilled group of professionals. Read below of why people choose SERVPRO. "Hope and Radi showed up on time and got right to work. They were kind and so professional. When I would go check on them, they were busy and seem to be enjoying each other’s company. They did an awesome job. I would recommend these two ladies to anyone who needs to have a helping hand in cleaning a HUGE mess. Our mess was a discharged fire extinguisher. What a mess. Thank you Hop and Randi, it was a pleasure meeting you both.     Kesha and Leighton did an amazing job! Kesha was a perfection, making sure everything is documented right. They were nice and really helpful! I was happy to have them. Thank you Leighton for cleaning the water in the bathroom floor, living room, and bedroom. They put 3 Dehumidifiers in the unit. Thank you Kesha and Leighton. I'm not a client, but a fellow business in the area, but I can attest to the dedication and commitment that the company has towards taking care of a family or business in need during a natural disaster. Their willingness to do anything it takes to ensure those who are affected by flood, fire, or even mold infestations is by far, hands down second to none. I have worked personally for other restoration companies and SERVPRO does the job the right way. It's all about the people and not the bottom line." They say the greatest compliment is a referral or a review. For more reviews, check out our website, Google and Facebook.  Choose SERVPRO!   

Here to Help!

2/3/2022 (Permalink)

Read heart with hands We Have the Heart to Help!

The professionals here at SERVPRO work on the firm mindset of "Here to Help"! This is why people continue to trust SERVPRO Franchises to take care of their most prized possessions and investments, their home and businesses. 

We strive to make sure that our crew, production managers and all that are part of the SERVPRO Franchise trained to have the heart to help and excel in their line of work. 

Our team members are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, we offer continuing education classes for all agents and property managers to learn more about our services. 

As a 24/7 365 days a week service provider we are always ready to assist in you fire, water, mold, biohazard or reconstruction needs. 

This is why people continue to choose SERVPRO! 

We Can Get The Job Done!

7/20/2021 (Permalink)

Man framing a house From Mitigation to Reconstruction, We Do It All!

SERVPRO of Benton & Linn County knows how to not only start a job, but to finish the job as
well. With ease we can go from mitigation to reconstruction. Did you know we have an in house construction company? Our construction team is made up of several project managers, carpenter teams, and a painting crew. Each project managers walk with you through the process of reconstruction. Pulling permits, discussing changes and working hand in hand with you and your insurance company. Our team is very talented, and will ensure the job is completed to your standards. We pride ourselves in making your home look “Like it never even happened.” Whether it’s a water loss, mold, smoke or soot
damage, we can help will all of it!
Call SERVPRO of Benton & Linn County today! (541)-745-2097.

Fire? Water? Emergency?

5/18/2021 (Permalink)

Number 5 with five gold stars Reviews are the Best Compliment!

In the past 24 hours there have been four large loss fires in our territory. Three water losses and two sewage losses. 

Our crews have responded and been on site to help mitigate and protect from further damages.

What does this mean? 

Protect property, stop the on set of potential additional issues arising. Professional teams that are trained and educated on how to clean up a disaster.

Our crews work with insurance companies, fire inspectors, property managers, tenants and property owners to access and give direction on proper course of action. 

To most, this is their first major catastrophe and for us it is our every day job of choice. 

We are the calm in the storm. Our wonderful crew are a sign of relieve to those who are truly in need. Our reviews speak volumes and can attest to why people choose SERVPRO. 

Fire loss client review: So far we are in the fire damage clean up phase. The service has been nothing short of amazing! Jenn is a miracle worker, an angel in disguise, and excellent project manager. Everything promised has been DONE ON TIME or AHEAD OF SCHEDULE. The whole team has handled a difficult situation with incredible professionalism and grace. This has taken a tremendous amount of stress off us, as we are working from out of state (in a pandemic!) to mitigate and repair the fire damage. We are so impressed with the clean up that we will be using SERVPRO - Benton/Linn Counties for the repairs as well. Just cannot say enough good things about this company. We highly recommend and would use again.

A Team that Responds Like Family, Starts with Company Culture!

5/18/2021 (Permalink)

four ladies and on gentleman standing in front of servpro trailer Team Work Makes the Dream Work!

Here at our SERVPRO we are often getting many kudos and heart felt welcomes. Here are a few from this past week;

Best team ever! Kesha and Cody were AMAZING! They are so friendly and were comfortable to be around and funny! Such a good team! Very willing to do anything that was needed such as moving my furniture a couple time lol THIS TEAM IS AWESOME! Awesome staff and service! SERVPRO did such a great job with communication and has an extremely kind and professional staff. They would even communicate over the weekends if we had any questions. This is the second time we used them in a disaster situation and they were just as great as the first time. A+ service and would highly recommend them to anyone! Residential Service. Mindy and Hope were awesome! Efficient, hardworking, considerate. This SERVPRO team exceeded expectations.

This starts at our Company Culture Level. Here at SERVPRO we individually work hand in hand with each of our team members to see that they are growing and feeling their importance of contributions to our work family. We pour into them the skills and listen to their needs.

Open communication allows our crew to be AMAZING at what they do and thus has the ripple effect onto our customers. Choose the team that responds like family!

Are you "Ready for whatever happens?"

4/26/2021 (Permalink)

Servpro logo with words; emergency ready program Do you have an Emergency Ready Program?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

Here at SERVPRO of Benton & Linn Counties, we offer an "Emergency Ready Program, free of charge for your facility!

This includes:

* a review of your property, tagging and showing your managers where your gas and water shut off values are.

* a portfolio of your property which includes all of your local municipalities, emergency contacts, photos of where items are on your property and what to do in an emergency situation.

Why SERVPRO? This service helps to eliminate catastrophe loss and mitigate damage exposure. Time is of the essence when once a emergency has happened. 

Call us today for your "Emergency Ready Program"! 541-243-3193

Continuing Education

4/23/2021 (Permalink)

Did you know? 

Here at SERVPRO we offer state approved continuing education classes. We invite agents and representatives that are seeking credits for their licenses in to learn about how our industry works and contributes with theirs. Every third Thursday a month we hold class. This class is free and includes lunch. During these classes we build engage in fun and exciting learning activities always having a blast. This is why people choose SERVPRO. We believe in giving back to our community and offering insight on our industry. Throughout the  year we teach and offer knowledge on Fire Damage Restoration, Deodorization of Malodors, Restoring Damage Contents, Bio Hazard, Hoarding, Water Damage and Law & Ethics.

Feedback from attendees is always upbeat; " That class was amazing"! " Can I sign up for the next one"?  I love the personal involvement"! 

If you are in need of Continuing Education Classes, reach out to us. 541-745-2097

Qualified & Experienced!

4/2/2021 (Permalink)

SERVPRO logo Here to Help!

SERVPRO was first founded in 1969, and quickly expanded into more than 1,600 franchises
nationwide in 48 states. With over 50 years of experience in cleanup and restoration, our track
record has earned us the trust of the insurance industry and countless homeowners. No matter
the size of the job, our trained professionals will be there to restore your property to its original
state, “Like it never even happened.” SERVPRO is available 24 hours a day, 365 days a years
for all your emergency needs.
- Fire, Smoke and Soot
- Water Removal and Dehumidification
- Mold Mitigation and Remediation
- Catastrophic Storm Response
- Move Outs and Contents Restoration
- Document Drying
- Electronics and Equipment
- Contents Claim Inventory Service
- Air Ducts and HVAC
- Biohazard, Crime Scene and Vandalism
- Carpet, Upholstery, Drapes and Blinds
- Ceilings, Walls and Hard Floors
- Deodorization
Call SERVPRO of Benton & Linn County today! 541-745-2097

SERVPRO Benton & Linn Counties to the Rescue

4/2/2021 (Permalink)

SERVPRO truck and van with man and female responders Have you seen our vehicles around town?

Have you ever seen those bright green trucks driving around town? That would be your local
SERVPRO Franchise! We are locally owned and operated by people who live right here in our
community. We love being apart of the community and helping our friends and neighbors. As
fellow residents of the Willamette Valley, we understand what Oregon weather has to offer, and
we will be there to help you with any size disaster. We are faster to any size disaster, and can
help restore your home or business in the event of Fire Damage, Water Damage, Mold
Remediation and much more! If you are ever in need, you can rely on your local SERVPRO to
get the job done. Always here to help!
SERVPRO Benton and Linn County
(541)-745-2097)

Why SERVPRO?

3/2/2021 (Permalink)

Servpro Logo with characters Always Here to Help!

SERVPRO was first founded in 1969, and quickly expanded into more than 1,600 franchises
nationwide in 48 states. With over 45 years of experience in cleanup and restoration, our track
record has earned us the trust of the insurance industry and countless homeowners. No matter
the size of the job, our trained professionals will be there to restore your property to its original
state, “Like it never even happened.” SERVPRO is available 24 hours a day, 365 days a years
for all your emergency needs.
- Fire, Smoke and Soot
- Water Removal and Dehumidification
- Mold Mitigation and Remediation
- Catastrophic Storm Response
- Move Outs and Contents Restoration
- Document Drying
- Electronics and Equipment
- Contents Claim Inventory Service
- Air Ducts and HVAC
- Biohazard, Crime Scene and Vandalism
- Carpet, Upholstery, Drapes and Blinds
- Ceilings, Walls and Hard Floors
- Deodorization
Call SERVPRO today!

Certified: SERVPRO Cleaned

2/3/2021 (Permalink)

Certified: SERVPRO Cleaned seal Let your customers know your business has been Certified: SERVPRO Cleaned!

SERVPRO® of Benton County and Linn County is qualified to clean and properly apply disinfectants according to the CDC’s protocols. 

Why Choose SERVPRO? We have over 50 years of experience in cleaning and disinfecting contaminants, including biohazards. We have trained professionals and the proper equipment to go beyond standard cleaning services. We also have training certifications in COVID-19 decontamination. 

We clean and disinfect high-touch surfaces such as

  • Counters and tabletops 
  • Doorknobs 
  • Light switches 
  • Toilets & other bathroom fixtures (faucets, handrails, tubs & showers) ? Tablets, keyboards & other office (home or business) equipment 

We also clean soft surfaces such as: 

  • Carpets & rugs 
  • Upholstered furniture 
  • Exercise mats 

The CDC recommends cleaning and disinfecting the following areas: ? Kitchen & dining areas 

  • Bathrooms 
  • Schools, classrooms, conference rooms 
  • Retail spaces, including 
  • Sales counters 
  • Racks, shelves 
  • Hand-rails & elevator cars 
  • Flooring, regardless of material 
  • Water fountains 
  • Carpets, rugs 
  • Fitness equipment 

Did you Know? Cleaning dryer vents.

7/30/2020 (Permalink)

Dirty duct, clean duct Call us to clean your ducting. 541-745-2097

Did you Know? Cleaning dryer vents. What is in your dryer vents? How long has it been since they were last cleaned? It is suggested they should be cleaned once per year! Dryer vents that are not regularly cleaned can become full of lint and become a fire hazard! Call us today to schedule your Dryer vent duct cleaning. While your at it, we clean your HVAC ducts also. Call and schedule today at 541-745-2097

Certified: SERVPRO Cleaned Program

5/28/2020 (Permalink)

CSC Window Seal Certified: SERVPRO Cleaned

The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned. Call us for details. #certifiedSERVPROcleaned #SERVPRObentoncountylinncounty

Why Realtors Should Choose SERVPRO of Benton & Linn Counties

5/18/2020 (Permalink)

Currently, we are in a time where the real estate market is hot. Houses are selling faster than they can be listed. We are seeing interest rates drop to an all-time low and what a better time to have an edge with a reputation for having quality listings whether it be a commercial or a residential listing. SERVPRO of Benton & Linn County understands that you want to move a sale through quickly to get your commission. How your listing looks is everything to a potential buyer and we can assist in making that happen. It doesn’t matter what shape or situation your listing is in, the SERVPRO of Benton and Linn County's team can assist you in many different ways to make this sale is quick and the most profitable for you!  Our team can assist you in inspecting a crawl space/attic area for mold, water, or biohazard damage and fix this damage efficiently.  Our team can even assist in estate sales in the case of hoarder cleanouts with optional inventory itemization and cleaning services.   A SERVPRO of Benton & Linn Counties professional would be happy to attend your next sales meeting to discuss how to recognize the potential for mold and what to do in case of a fire or water emergency.

Do's and Don'ts for Water Damage

4/27/2020 (Permalink)

 Water damage can be risky. These DO's and DON'TS Emergency Tips for water damage will help home owners until we arrive to take care of them.

These DO's and DON'TS Emergency Tips for water damage will assist you in taking quick proper action to help you reduce damage and increase the chances of successful restoration before help arrives.

Sanitary Water-Clear

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.

DON'T:

  • Enter rooms with standing water where electrical shock hazards may occur.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this may cause staining.

Contaminated Water-Gray, Black or Sewage

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash you're hands thoroughly after contact with contaminated items.

DON'T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated area.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

Why SERVPRO

4/27/2020 (Permalink)

SERVPRO Vehicles There is no job to big for SERVPRO of Benton County and Linn County. Call us if you need help.

Since its founding in 1967 SERVPRO has expanded to over 1,700+ locations across the United States and Canada. Since then SERVPRO has also greatly expanded the array of services we offer. Since those services range from carpet cleaning and deodorization to large scale disaster recovery and with SERVPRO’s 1,700+ locations our collective knowledge and experience are one of the greatest assets SERVPRO has and we know how to use it. SERVPRO locations provide all kinds of support to each other ranging from equipment to people-power and technical advice. Sometimes we might run into an issue that we have not encountered before or possibly elements to a job that prevents our normal methods for jobs. This is when we have been able to rely on the knowledge base which our corporate office and other SERVPROs have accumulated. It does not matter what emergency you are facing. From Water Mitigation, Fire Restoration, or Mold Remediation. SERVPRO has the team and backing to handle it all. We are known for taking care of big problems and disasters, but we also are adept at helping people with issues you normally may not know the solution too. If you have an emergency which makes you think “I don’t even know who does this,” try giving us a call.

SERVPRO of Benton County, SERVPRO of Linn County. We can help. 541-745-2097 or 541-745-3971

SERVPRO® of Benton County & Linn County is Here to Help® Businesses Get Back to Business

4/20/2020 (Permalink)

Coronavirus We’ll deep clean your business and get you ready to reopen your doors!

This Pandemic Won’t Last Forever

This global pandemic crisis caused by COVID-19 has taken away many of the social activities that we as Americans enjoy, but it will not last forever. When businesses reopen, people will be ready to socialize, dine, and enjoy all the activities that they used to. SERVPRO of Benton County and Linn County wants to help our community businesses get back to business. We have years of experience cleaning biological contaminants and viruses similar to COVID-19 and we use EPA-approved hospital-grade cleaning products.

Cleaning and Disinfecting Your Facility

We follow the national Centers for Disease Control and Prevention (CDC) recommendations and adhere to their strict protocols for cleaning and disinfecting both porous and nonporous surfaces. The CDC recommends the routine cleaning of all high-touch surfaces including:

  • Tables
  • Handles
  • Doorknobs
  • Light switches
  • Countertops
  • Desks
  • Keyboards
  • Bathroom fixtures
  • Common areas

SERVPRO Technicians are Uniquely Prepared

Our highly trained professionals are required to undergo rigorous initial and ongoing specialty cleaning training and we are uniquely positioned to respond to any biological cleaning need. When you are ready to get back to business, SERVPRO® of Benton County and Linn County wants to help.  Our team is specialty trained to provide the highest level of commercial cleaning and restoration services. Call us today at 541-745-2097. We’ll clean and restore your business in Benton & Linn County “Like it never even happened.”

SERVPRO® of Benton County, and Linn County is Independently Owned and Operated.

We Can Clean Your Home or Business!

4/20/2020 (Permalink)

Coronavirus SERVPRO of Benton County and Linn County are trained professionals for cleaning for the Coronavirus

The COVID-19 (Coronavirus) pandemic has reminded all of us how important it is to properly clean the surfaces and objects we handle.

According to the Centers for Disease Control and Prevention (CDC), cleaning and disinfecting are separate processes. Cleaning removes dirt, oils and most surface germs. Disinfection kills (or deactivates) remaining germs.

SERVPRO® of Benton County and Linn County is qualified to clean and properly apply disinfectants according to the CDC’s protocols.

We have numerous years of experience in cleaning and disinfecting contaminants, including infectious bio hazards. We have specific training and the appropriate equipment to go beyond standard cleaning services.  More recently, our professionals received additional training certifications regarding COVID-19 decontamination.

Many SERVPRO cleaning products include products the CDC recommends for other coronaviruses (such as SARS).  The EPA has just added three more of our branded disinfectants to their approved product list!  Although there has not yet been product testing against COVID-19, we can assure our community in and around Boulder that we follow all of the CDC-recommended guidelines.

We clean and disinfect high-touch surfaces such as:

  • Counters and tabletops
  • Doorknobs
  • Light switches
  • Toilets & other bathroom fixtures (faucets, handrails, tubs & showers)
  • Tablets, keyboards & other office (home or business) equipment

We also clean soft surfaces such as:

  • Carpets & rugs
  • Upholstered furniture
  • Exercise mats

The CDC recommends cleaning and disinfecting the following areas:

  • Kitchen & dining areas
  • Bathrooms
  • Schools, classrooms, conference rooms
  • Retail spaces, including
    • Sales counters
    • Racks, shelves
    • Hand-rails & elevator cars
    • Flooring, regardless of material
    • Water fountains
    • Carpets, rugs
    • Fitness equipment
    • Playground equipment

Call SERVPRO of Benton County and Linn County for a Proactive Cleaning Today!

We care and are Ready To Respond!  SERVPRO of Benton County and Linn County 541-745-2097.

SERVPRO of Benton County and Linn County is independently owned and operated.

SERVPRO can finish the job.

3/3/2020 (Permalink)

Wood floors that had to be sanded down and restained after a water loss in the kitchen. SERVPRO crew repaired water damaged hard wood floors.

SERVPRO can start and finish the job.

Did you know that Benton/Linn County SERVPRO has an in house construction company? Well we do! When you chose to have SERVPRO come, and work on your home or business we are able to finish the job completely.   You don’t have to worry about finding another company to finish the repairs. Our construction crew is made up of   two project managers, three carpenter teams, and a painting crew.  They are extremely talented and hard working.  Our project mangers work with the insurance company to insure the job is being done to insurance standards, and to what the customer wants.  Our mission is to make this situation the easiest we can on the customer, and make sure they are happy with the work that was performed on their home or business.

Why SERVPRO of Benton/Linn County?

2/19/2020 (Permalink)

picture is of our Marketing Team getting ready to run in the the river for the polar plunge SERVPRO of Benton/Linn County Marketing Team.

SERVPRO of Benton/Linn County is a company that strongly believes in giving back to the community.  SERVPRO of Benton/Linn County is involved in many charitable events during the year. SERVPRO of Benton County staff goes above and beyond to give back. Just recently we participated in two fundraisers back to back in one day. These organizations mean so much to our SERVPRO family.

On February 15th, 2020, SERVPRO of Benton and Linn County participated in the Polar Plunge for the Special Olympics which benefits our local Special Olympic athletes, and the Run Off Your Tutu for Furniture Share which helps local in-need families with beds and furniture. Both of these organizations impact our community greatly.  SERVPRO of Benton/Linn County's mission is to give back whenever we can. That’s why when you're looking for a company to work on your home or business for your restoration needs, SERVPRO of Benton/Linn County is the one to pick, because we care for our community.

When fire happens in the work place.

4/25/2019 (Permalink)

This business went through a terrible fire. Closing the owners to close their doors for the time being.

While there are many reasons why a fire can start, many business fires start as a result of not paying attention to many different fire hazards in the workplace. 

While every workplace is different, there are some common fire hazards to watch for in your business.

Heat Generating Machinery

Hot machinery and heavy equipment can pose a fire risk. Be sure material that is combustible is kept away from sources of heat and are unplugged when not in use. Never leave equipment on overnight.

Broken Electrical Equipment

Fires caused by faulty equipment are the most common type in the workplace. Be sure to look out for loose or damaged wires. They need to be replaced immediately. Also keep your equipment checked and up to date. 

Faulty Fire Alarms

Be sure to check fire alarm systems and equipment often to make sure they are still in working order. If batteries run out your fire alarms will not sound in the case of a fire or smoke. It is important to make sure you have functional fire alarms in your office. 

Overloaded Sockets

Having too many things plugged in the same socket can be dangerous. Be sure to put one plug per socket and do not exceed 300 watts in the entire socket. This can reduce the risk of a fire in your workplace. 

What does SERVPRO stand for?

4/25/2019 (Permalink)

SERVPRO of Benton/Linn county

SERVPRO Stands for many different things and it makes us so happy to be able to serve our community with all their restoration needs.  SERVPRO works to help people restore their damages and make the restoration process as smooth as possible. We will make your home safe for your whole family.

SERVPRO of Linn and Benton County is all about serving our community and serving people; we want to be a resource, to be helpful to others—that is why we do business, and the why we do business is the most important thing, in our minds.  So, obviously people know what we do, but we want to be out there being involved in the community and be there when people need assistance, and so that is our number one focus, our number one mission: to serve our customers in time of need and give them the peace of mind.


If you need help restoring damage in your home or elsewhere, call SERVPRO of Benton County. We clean water damage, fire damage, biohazard, mold damage and so much more. We always want you to be happy with the job we do for you.

Rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County to make it “Like it never even happened.”

If you have any questions please call 541-745-2097

SERVPRO can start and Finish the job.

4/17/2019 (Permalink)

One of our carpenter crews on site.

Did you know that Benton/Linn County SERVPRO has an in house construction company? Well we do! When you chose to have SERVPRO come, and work on your home or business we are able to finish the job completely.   You don’t have to worry about finding another company to finish the repairs. Our construction crew is made up of   two project managers, three carpenter teams, and a painting crew.  They are extremely talented and hard working.  Our project mangers work with the insurance company to insure the job is being done to insurance standards, and to what the customer wants.  Our mission is to make this situation the easiest we can on the customer, and make sure they are happy with the work that was performed on their home or business.

We want to help!

4/17/2019 (Permalink)

Our SERVPRO of Benton/ Linn County owners

SERVPRO of Benton/Linn County is a company that is more than a company we are a family. The McGinnis family started SERVPRO in 2009 when the recession was in full swing.  Tim, Cindy and Nick saw the need for a company that would help those in need, and offer jobs when most companies were laying off workers. SERVPRO of Benton/Linn County employs over 43 people.  Our SERVPRO goes above and beyond when it comes to giving back to the community.  We want to help! There is no job too small or too big. SERVPRO of Benton/Linn county has responded to 4 active storms across the United States to help those that have suffered at the hand of Mother Nature We will get the job done right, and make our customers happy, because that's why we are here.

Why SERVPRO, because we are certified.

3/4/2019 (Permalink)

SERVPRO of Benton County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Benton County

SERVPRO of Benton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO of Benton County?

2/25/2019 (Permalink)

2019 Polar Plunge SERVPRO team

SERVPRO of Benton County is a company that strongly believes in giving back to the community.  SERVPRO of Benton County is involved in many charitable events during the year. SERVPRO of Benton County staff goes above and beyond to give back. Just recently we participated in two fundraisers back to back in one day. These organizations mean so much to our SERVPRO family.

On February 16th, 2019, SERVPRO of Benton    County participated in the Polar Plunge for the Special Olympics which benefits our local Special Olympic athletes, and the Run Off Your Tutu for Furniture Share which helps local in-need families with beds and furniture. Both of these organizations impact our community greatly.  SERVPRO of Benton County's mission is to give back whenever we can. That’s why when you're looking for a company to work on your home or business for your restoration needs, SERVPRO of Benton County is the one to pick, because we care for our community.

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